Privacy Policy

Effective Date: August 21, 2024

1. Introduction

This Privacy Policy outlines the practices of Relief Corner Inc. ("Relief Corner", "we", "us", or "our") regarding the collection, use, and disclosure of your personal information when you access or use our website located at https://reliefcorner.org/ (the "Website") and the free online counseling and mental health services offered through the Website (the "Services").

2. Information We Collect

When you use the Website or Services, we may collect the following information:

• Personally Identifiable Information:

  • Name
  • Contact information (email address, phone number)
  • Demographic information (e.g., age, gender, zip code)
  • Information about your concerns or reasons for seeking our Services

• Non-Personally Identifiable Information:

  • IP address
  • Browser type
  • Operating system
  • Usage data (e.g., pages visited, time spent on the Website)

3. How We Use Your Information

We may use your information for the following purposes:

• Provide the Services: We use your information to deliver the online counseling and mental health services you request.
• Improve the Website and Services: We use your information to enhance the functionality, content, and user experience of the Website and Services.
• Communicate with You: We may use your contact information to respond to your inquiries, provide updates about the Website or Services, or send you information about other Relief Corner programs.
• Protect Our Staff, Volunteers, and Licensed Professionals: We may use your information to protect our staff, volunteers, and licensed professionals from potential harm or litigation.

4. Disclosure of Your Information

We may disclose your information to:

• Our Volunteers and Licensed Professionals: We may share your information with volunteers and licensed professionals who are involved in providing the Services.
• Third-Party Service Providers: We may engage third-party service providers to help us operate the Website and Services. These providers may have access to your information only to perform their tasks on our behalf.
• Law Enforcement: We may disclose your information to law enforcement agencies if required by law or if we believe it is necessary to protect the safety of our staff, volunteers, licensed professionals, or others.  

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk involved in transmitting information over the internet.  

6. Your Rights

You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. If you wish to exercise your rights, please contact us at info@reliefcorner.org.  

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will post any changes to the Privacy Policy on the Website. Your continued use of the Website or Services following the posting of any changes constitutes your acceptance of those changes.  

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

info@reliefcorner.org

+1-214-499-2971

By using the Website or Services, you agree to the terms of this Privacy Policy.